Refund and Privacy Policy
Privacy
During registration, you are asked for personally identifying information, including your email address and the email address of your co-captain or teammates, if applicable. We never sell our contact lists. We use your contact information to keep you advised on your registration, on league scheduling and updates and weekly email updates. You can unsubscribe at any time to the weekly email updates; however, you'll continue to receive league-specific instructions or information.
Refunds
The following is an outline of company policy for all Players Sports Group (PSG) leagues and events. PSG leagues and tournaments are viable and will operate with a minimum of four (4) teams per league*. PSG classes/clinics/ are viable and will operate with a minimum of four (4) participants. Upon becoming viable, there are no refunds. Prior to viability there is a processing fee for any/all team refunds. That fee will be 5% of the refunded amount or $25, whichever amount is greater.
If a league, tournament or class/clinic/poker league does not become viable, full refunds will be given if team, group or individual does not want to, or cannot, be placed in another PSG operation. Times and locations are as listed. However, PSG reserves the right to change specific locations and operating times as necessary due to any required scheduling changes either on a weekly or seasonal basis.
Independent registrants ("indy" players, skills clinic participants, etc.) placed in any of their listed choices are not eligible for any refunds. Prior to an independent registrant's placement, he/she may request a refund minus a 5% processing fee.
Any discount programs being offered may not be combined.
All fees must be paid in full as listed by each sport and/or event. Team, group, or individual registration made with credit card constitutes an agreement to provide full payment. Verbal registrations will not be accepted and will not be considered as confirmation for holding a team, group or individual spot without receipt of full payment.
For sponsored teams, any fees paid by an individual for a team may be refunded upon an equal payment provided by a third party to PSG with reference to team/league/location.
All PSG sport leagues, tournaments, classes and clinics have a minimum age requirement of 19 years old. All PSG social events and leagues that take place in a bar have a minimum age requirement of 21 years old.
New captains and individual registrants may be contacted regarding requested skill level. PSG reserves the right to refuse any individual or team without explanation.
Upon registration, PSG league rules and regulations are to be followed by any and all team members and individuals. All participants of each PSG league or event must sign a waiver of liability to participate. Failure or refusal to waive liability will result in non-participation for that individual and will void any refund or future credit. Rules and league regulations are available on-line and in writing upon request. Failure to abide by PSG rules and regulations will result in forfeiture of league/event participation and void any refunds.
Teams are bound to the league level they originally sign up for once a schedule is posted. If you are unsure of the proper level to sign up for, please call the office prior to signing up.
Any player or team removed from a league or suspended for any amount of time for disciplinary reasons or excessive forfeits are not eligible for any refunds. A team winning a game or games due to a forfeiture by an opponent is not eligible for a refund for the game(s) not played.
All questions and correspondences should be sent to:
Players Sports Group
3617 N. Ashland
Chicago, IL 60613
or call (773) 528-1999 M-F during regular business hours.
*Except some double header leagues - Three (3) teams are the minimum in such leagues.
